At Melbourne South Eastern Taxi, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our taxi services, website, or contact us directly.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
• Name
• Phone number
• Email address
• Pickup and drop-off locations
• Date and time of bookings
• Payment information (for electronic transactions)
• IP address or device data (when using our website)
2. How We Use Your Information
We use your personal information to:
• Process and confirm your taxi bookings
• Communicate regarding ride status or changes
• Provide customer support and respond to inquiries
• Improve our website and services
• Send occasional updates or promotional offers (if you opt in)
We do not sell or rent your personal information to third parties.
3. Data Storage and Protection
• Your information is stored securely on encrypted servers and systems.
• Access to your data is restricted to authorized personnel only.
• We implement reasonable physical, electronic, and administrative safeguards to protect your data.
4. Third-Party Services
We may use third-party services (such as Google Maps or online booking systems) that collect data in accordance with their own privacy policies. We encourage you to review their policies for further details.
5. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience and to collect analytics data. You may adjust your browser settings to disable cookies if you prefer not to be tracked.
6. Your Rights
You have the right to:
• Request access to your personal data
• Request correction of incorrect or outdated information
• Request deletion of your data (unless required for service or legal purposes)
• Opt out of marketing communications at any time
To make a request, please contact us using the details below.
7. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors without parental consent.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services implies your acceptance of any updates.
9. Contact Us
If you have any questions about this Privacy Policy or the way we handle your data, please reach out to us:
Melbourne South Eastern Taxi
📍 4 Newington Drive, Cranbourne East, VIC 3977
📞 0434 931 648
📧 melbournesoutheasterntaxis@gmail.com